A BIKE FRIENDLY WORKPLACE
Cykelven-scheme at
CASTELLUM HAVNEHOLMEN
BIKESERVICE FOR BUSY CYCLISTS
REPAIRING YOUR BIKE WHILE YOU WORK
IMPORTANT MESSAGE
The agreement with your building owner, Castellum, has changed and from the 1st of October 2019 Cykelven can only accept this new servicepaper.
Since there is no longer free-of-charge servicecheckups, we have an offer to "soften the blow". You can still get unlimited servicecheckups and tube changes for 699 dkk for 12 months. This is what we call "Supercykelven". It's not free, but use ut 3 times in a year (or more) and you will save money. Ask us about it on info@cykelven.dk
Cykelven is an easy and convenient service for all types of cyclists out there. Here on this page you can see how the service works. Click on the six icons or scroll down to get more information about the different steps. It is a one-time investment of your time that will give you eternal bike-wellness!
Follow the steps to make use of the Cykelven service.
Already a member? Go directly to step 2.
1. Sign up
It's free!
2. Book service
3. Print your service paper
4. Park your bike
5. Lock bike with our lock
6. Pay
STEP 1 OF 6
1. Sign up
To use the Cykelven service, you have to be a member. But don't worry, signing up is free and easy.
To become a member, simply fill out the form on the right. We only use your information to contact you about matters concerning services and repairs on your bike, sending reminders about visits and to send invoices via e-mail.
Your contact information will not be disclosed to third parties.
Title. Double click me.
STEP 2 OF 6
2. Book service
It is important that you book a time in advance as we can only service and repair a limited number of bikes when visiting your workplace.
Below, find a date that suits you and click on the name of your workplace. Enter your e-mail and voila! you've booked a time for your bike.
Remember, you can only bring one bike per booking. If you want more than one bike repaired, you need to book additional slots.
Please note that you must be a member (step 1) to book an time.
3. Print your service paper
The service paper is where you tell us what you would like us to fix on your bike.
Fill out which repairs you'd like us to do (prices are listed on the service paper). Or just tell us the problem and we'll figure out what should be done.
After printing, please place the service paper visibly so that we can find your bike. See pictures to the right.
You can download our service paper by clicking here.
You can find the prices on our most common services on the service paper
STEP 3 OF 6
4. Park your bike
On the day of your booking, we ask you to park your bike in bike racks to the left of descent to the parking basement (Havneholmen 27, Atrium) so we can find it. Please do this by 9 in the morning at the latest.
You can expect your bicycle to be ready by 4 in the afternoon parked where you dropped it off.
We would appreciate if you remove extra equipment, such as child seats, or make sure that we can remove it for you, in order for us to get your bike up in our stand. If you need a bike service, remember to remove dirt from the chain and sprocket.
Step 4 of 6
STEP 5 OF 6
5. Lock with our lock
Please do not lock your bike with your own lock, but with one of ours. This way we can access your bike without having to disturb you while your at work, and at the same time ensuring that your bike is safely locked throughout the day.
You who work in Havneholmen 25, "Tower" can BORROW a lock in L'oreals reception.
You in Havneholmen 27, "Atrium", can BORROW a lock in BDO's reception.
We cannot repair bikes that have been locked with your own lock!
The lock must be handed back the SAME DAY of the service/repair, so that your colleagues can use the Cykelven service the next time we visit.
STEP 6 OF 6
6. Pay
When we have repaired your bike, we'll send you an invoice by e-mail. You can pay the invoice via bank transfer through your internet bank - you'll find our bank information on the invoice.
You can also pay with your Visa/Dankort by following the link on the invoice. Please be aware that this link only works one time.
... Do you still have questions? Check out our FAQ.
Or write us an email: info@cykelven.dk