NOVO NORDISK SØBORG
A BIKE FRIENDLY WORKPLACE
BIKESERVICE FOR BUSY CYCLISTS
REPAIRING YOUR BIKE WHILE YOU WORK AND STUDY
Cykelven is an easy and convenient service for all types of cyclists out there. Here on this page you can see how the service works. Click on the six icons or scroll down to get more information about the different steps. It is a one-time investment of your time that will give you eternal bike-wellness!
Follow the steps to make use of the Cykelven service.
Already a member? Go directly to step 2.
STEP 1 OF 6
1. Sign up
To use the Cykelven service, you have to be a member. But don't worry, signing up is free and easy.
To become a member, simply fill out the form on the right. We only use your information to contact you about matters concerning services and repairs on your bike, sending reminders about visits and to send invoices via e-mail.
Your contact information will not be disclosed to third parties.
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STEP 2 OF 6
2. Book service
It is important that you book a time in advance as we can only service and repair a limited number of bikes when visiting your workplace.
Below, find a date that suits you and click on the name of your workplace. Enter your e-mail and voila! you've booked a time for your bike.
Remember, you can only bring one bike per booking. If you want more than one bike repaired, you need to book additional slots.
Please note that you must be a member (step 1) to book a time.
3. Print your service paper
The service paper is to be filled out by you, starting with your name and telephone number. This will be used to contact you in case we have any questions or additional repairs.
We ask you to clearly specify all repairs you wish us to carry out on your bike. Prices are listed for most standard repairs.
Please place the service paper visibly so that we can find your bike. See pictures to the right.
You can download our service paper by clicking here.
You can find the prices on the servicepaper
STEP 3 OF 6
4. Park your bike
On the day of your booking, we ask you to park your bike in the bike shed facing Gladsaxe Møllevej so we can find it. Please do this by 9 in the morning at the latest. You can expect your bicycle to be ready by 4 in the afternoon, parked where you dropped it off.
We would appreciate if you could remove extra equipment, such as child seats, pannier bags or any other equipment that might obstruct us from carrying out any repairs on your bike. We also kindly ask you to remove the worst dirt and grime from your bicycle before repair.
STEP 4 OF 6
STEP 5 OF 6
5. Lock with our lock
Please do not lock your bike with your own lock, but with one of ours. This way we can access your bike without having to disturb you while your at work, and at the same time ensuring that your bike is safely locked throughout the day.
The locks are available in the bike shed.
We cannot repair bikes that have been locked with your own lock!
The lock must be handed back the SAME DAY of the service/repair, so that your colleagues can use the Cykelven service the next time we visit.
STEP 6 OF 6
When we have repaired your bike, we'll send you an invoice by e-mail. You can pay the invoice via bank transfer through your internet bank - you'll find our bank information on the invoice.
You can also pay with your Visa/Dankort by following the link on the invoice. Please be aware that this link only works one time.
... Do you still have questions? Check out our FAQ.
Or write us an email to firstname.lastname@example.org